Continuity

Make Sure IT Works

Your company relies on technology. The system needs to be up and running and that system is more layered than ever.

Business communication, productivity and collaboration are made possible by the incredible services, infrastructure and people behind the curtain.

It isn't magic, but our goal is to make it appear that way ūüé©

Work From Home

Working from home or on the road does not mean less productivity.¬† You can have 100% of the functionality that you experience when you’re in the office.¬† Good habits + the right technology can add up to a highly productive team member.

  • Remote Access to Company Network
  • Microsoft 365 Cloud
  • Video Calling for Face to Face Team Communication
  • VoIP Phones + Mobile App = Same Office Number and Voice Mail
TechRunner IT supports end users working from home.
TechRunner IT will help your company adopt cloud services.

Cloud Adoption

Cloud-First companies have better mobility, better collaboration and better security.

  • Data is easily accessible on all of your devices
  • Work on document with others in real time
  • Team meetings from anywhere
  • Enforce STRONG Security Policies

Support + Help Desk

Our support team is smart, responsive and eager to help.  We will listen, troubleshoot and commit our efforts to work with you until your issues are resolved.  For emergency situations affecting an entire organization or facility, self-help runbooks are provided with detailed step-by-step instructions for fast resolution.
  • Submit a support request, we will not stop until you're satisfied
  • Custom videos and documentation provided for self help
  • We currently have a 100% customer satisfaction rating with active clients
TechRunner IT offers tech support and help desk services.
TechRunner manages critical backups and develops disaster recovery plans.

Backup & Disaster Recovery

Backups are critical.  A disaster recovery plan is key.  Functionally, you need them.  Your company insurance plan requires them.  We manage all of it (including the annual insurance audit).

  • Encrypted Server/Desktop Backups to Cloud and Local Storage
  • Documented Plan for Recovery in the Event of a Disaster Scenario
  • Microsoft 365 and GSuite Encrypted Backups to a Different Cloud

Infrastructure

IT infrastructure is the foundation upon which your business is built.   All of the physical technology used by your team needs to work, so they can work.  Company networks, firewalls, WiFi, desktops, laptops, servers, clouds, phones, surveillance systems, punch clocks, conference room A/V Рevery link in the chain needs to be monitored, maintained and managed to ensure that you business operations can flow, uninterrupted.

  • Network upgrades are included for all new clients
  • Proactive Maintenance performed for all Servers, Desktops, Laptops and Network Appliances
  • 24/7/365 System Monitoring, Alerting and Self Healing
IT infrastructure is the foundation upon which your business has been built, so let TechRunner IT manage it for you.
TechRunner IT will clean and organize all new and existing network cabling.

Structured Cabling

Clean and organized network cabling can be a godsend.¬† Labeled ports, jacks and cables make it incredible simple to identify equipment and troubleshoot a potential issue.¬† If your WiFi access point in the ceiling is connected to an old, damaged cable, the signal will be unreliable.¬† Need to connect a camera but don’t have an outlet?¬† Send power and data over a single CAT6 wire.

  • Ensure Reliability for Your Entire Network
  • Power over Ethernet for WiFi, Surveillance and Punch Clocks (and more)ist
  • Organized, Clean and Labeled Network Racks Only - Eliminate the Mess

Server Management

Do you have servers in your environment?¬† Whether in the office or the cloud, TechRunner will manage them.¬† If you’re running old hardware, we will modernize performance and eliminate the risk of catastrophic failure.

  • Server Management and Administration
  • Cloud Migrations
  • Hardware Consolidation
TechRunner IT will manage your servers.

Partner With TechRunner IT

And join the community of businesses who leverage our team and services.